Case management program for GBV and Child Abuse survivors
Project Overview
This ongoing initiative provides holistic, confidential, and compassionate case management services to survivors of gender-based violence and child abuse —including women, children, and men. Rooted in a survivor-centered and rights-based approach, the program ensures that each individual receives the care, protection, and referrals they need to begin a path toward safety, justice, and healing.
Objectives / Goals
- To deliver individualized support to GBV and child abuse survivors through coordinated access to medical care, psychological counseling, legal aid, emergency relief, and peer support
- To empower survivors to reclaim their dignity and rebuild their lives through trauma-informed, respectful, and confidential services.
Target Beneficiaries
Survivors of GBV and child abuse —particularly those living in areas where N4ED already operates—regardless of age, gender, or background. The program prioritizes survivors in urgent need of tailored, confidential, and sustained support.
Approach
Survivors can access the program by reaching out via phone. A trained case manager conducts an initial eligibility assessment and schedules a follow-up session. Depending on their preferences and safety considerations, survivors are supported through one of three channels: private in-person meetings at N4ED’s secure office, phone consultations, or discreet community visits.
Together with their case manager, each survivor develops a personalized case plan addressing their medical, legal, psychological, and practical needs. Services are provided with full informed consent, absolute confidentiality, and a commitment to restoring dignity and safety.
When needed, a case manager assistant can accompany survivors to health services, court appointments, or other essential referrals to ensure they feel safe and supported throughout the process. An emergency financial assistance can also be provided if needed to cover transportation, temporary lodging, or food. Survivors may also receive dignity kits—including clothing, shoes, sanitary pads, diapers, or children’s essentials—based on their specific situation.
Expected Outcomes
- Survivors regain a sense of safety, access essential services, and begin healing from trauma
- They are empowered to make informed decisions, navigate legal processes, and reclaim their independence
- A coordinated, survivor-centered response system is strengthened within the communities served.
Timeline
Piloted the approach through the 2021 PISCCA grant from the French Embassy and launched in mainstream since January 2023. This program operates as a long-term, flexible response to the urgent and ongoing need for GBV and child abuse survivor support. It will soon expand to Dire Dawa.
Call to Action
Help us meet the immediate needs of survivors by donating clothing (adult and child), shoes, sanitary pads, diapers, or toys. Financial contributions to our emergency fund are also vital—for covering rent, transportation, legal services, and urgent care needs.
Donor
French Embassy to Ethiopia and the African Union, Australia Embassy, and Agence Française de Développement (AFD), through consecutive grants helping us sustain this critical service.
Targeted Area
The program currently operates in four sub-cities of Addis Ababa and is preparing to expand into Dire Dawa.